Last updated: 04, 2026

1. Who We Are

This Privacy Policy explains how Iskren Systems Solutions, operating under the brand Iskren (“Iskren”, “we”, “us”, or “our”), collects, uses, stores, and protects personal data when you visit www.iskren.io or contact us through our website.

Data Controller / Business Owner:  Iskren Systems Solutions
Registered address: 9521 Fontainebleau Blvd, unit 323, Miami FL 33172
Country of incorporation / operation: USA
Contact email for privacy inquiries: admin@iskren.io
General contact email: info@iskren.io

If you have any questions about this Privacy Policy or our data practices, you can contact us using the details above.

2. Scope of This Policy

This Privacy Policy applies to:

• visitors to our website;
• individuals who contact us through our forms, email, or other communication channels;
• prospective clients, partners, or service inquiries submitted through the website.

This Policy does not apply to third-party websites, platforms, or services that may be linked from our website and are governed by their own privacy policies.

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information you provide directly

When you fill out our contact form or otherwise contact us, we may collect:

• your name;
• your email address;
• your company name (if provided);
• the content of your message;
• any other information you choose to include in your inquiry.

3.2 Information collected automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

• IP address;
• browser type and version;
• device type and operating system;
• pages viewed and navigation patterns;
• referring website or source;
• date, time, and duration of visits;
• cookies and similar tracking data, where applicable.

3.3 Information from third parties

We may receive limited information from third-party service providers involved in website hosting, analytics, security, communications, or related services, such as [list categories or provider names if applicable].

4. How We Use Personal Data

We may use your personal data for the following purposes:

• to respond to your inquiries or requests;
• to communicate with you about potential projects or services;
• to provide, manage, and improve our website and user experience;
• to monitor performance, usage, and security of our website;
• to comply with legal, regulatory, or contractual obligations;
• to send marketing or service-related communications only where permitted by law and, where required, based on your consent or opt-in;
• to protect our business, website, users, and systems from fraud, abuse, or unauthorized access.

5. Legal Bases for Processing

Where required under applicable law, we process personal data based on one or more of the following legal grounds:

• Consent: when you voluntarily provide information or opt in to receive communications.
• Pre-contractual steps / contract-related necessity: when processing is necessary to respond to a service inquiry or evaluate a potential business relationship.
• Legitimate interests: to operate, secure, improve, and manage our website and services, provided those interests are not overridden by your rights.
• Legal obligation: when processing is required to comply with applicable laws or regulations.

If you would like more information about the legal basis that applies to a specific processing activity, contact us at info@iskren.io

6. Marketing Communications

If you subscribe to updates, request marketing information, or otherwise opt in, we may send you communications about our services, insights, or company updates.

We do not send marketing emails unless:

• you have explicitly opted in, where required; or
• we are otherwise permitted to do so under applicable law.

You can unsubscribe or withdraw your consent at any time by:

• clicking the unsubscribe link in our emails, if available; or
• contacting us at info@iskren.io

Please note that even if you opt out of marketing communications, we may still send non-marketing communications related to an inquiry, project discussion, or legal/administrative matter.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, and similar technologies for purposes such as:

• enabling core website functionality;
• improving website performance and usability;
• understanding traffic and visitor behavior;
• measuring marketing or campaign effectiveness, where applicable.

We may use the following categories of cookies:

• Strictly necessary cookies
• Functional cookies
• Analytics cookies
• Marketing / advertising cookies [only include if applicable]

You can manage cookies through:

• your browser settings; and/or
• our cookie banner or consent management tool, where available.

For more details, see our Cookie Policy at: [link to cookie policy]
If you do not have a separate Cookie Policy, either create one or expand this section with the actual tools used, such as [Google Analytics / Meta Pixel / Hotjar / other].

8. Sharing of Personal Data

We do not sell, rent, or trade your personal data.

We may share personal data with trusted third parties only where necessary for legitimate business operations, including:

• website hosting providers;
• email and communications providers;
• analytics providers;
• security and anti-spam providers;
• CRM or lead management tools;
• legal, accounting, or professional advisers;
• public authorities or regulators, where legally required.

These third parties are authorized to use personal data only as necessary to provide services to us or to comply with legal obligations, and they are expected to maintain appropriate confidentiality and security measures.

Examples of providers used by Iskren (if applicable):
[Hosting provider]
[Email provider]
[Analytics provider]
[CRM provider]
[Spam protection / captcha provider]

9. International Data Transfers

Your personal data may be processed or stored in countries other than your own, including countries where our service providers operate.

Where we transfer personal data internationally, we take appropriate steps to ensure that such transfers comply with applicable law and that your data remains adequately protected. These safeguards may include:

• contractual protections;
• adequacy decisions;
• standard contractual clauses;
• or other lawful transfer mechanisms, as applicable.

If you would like more information about international transfers, contact us at info@iskren.io

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to inquiries;
• manage business communications;
• comply with legal, tax, accounting, or regulatory requirements;
• resolve disputes and enforce agreements.

Retention periods may vary depending on the type of data and purpose. For example:

• contact form submissions: [e.g., 12 months / 24 months / until no longer needed]
• analytics data: [e.g., 14 months / 26 months]
• marketing subscription data: [e.g., until unsubscribe or after X months of inactivity]

When personal data is no longer needed, we will delete, anonymize, or securely dispose of it, unless we are legally required to keep it longer.

11. Data Security

We implement reasonable and appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include, where applicable:

• restricted access controls;
• secure hosting environments;
• password and account management practices;
• encryption in transit (e.g., HTTPS);
• vendor confidentiality obligations;
• monitoring and security updates.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location and the laws that apply to you, you may have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request data portability, where applicable;
• lodge a complaint with a relevant supervisory or data protection authority.

To exercise any of these rights, contact us at:info@iskren.io

We may need to verify your identity before responding to certain requests.

13. Children’s Privacy

Our website and services are not directed to children under the age of [13 / 16 / applicable threshold], and we do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us at  info@iskren.io so that we can take appropriate action.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party sites. We encourage you to review their privacy policies before providing them with personal data.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or data practices.

When we make changes, we will update the “Last updated” date at the top of this page. If required by law, we will also provide additional notice or obtain consent.

The latest version of this Privacy Policy will always be available at: www.iskren.io/privacy-policy

16. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal data, please contact us:

Iskren Systems Solutions
Email:  info@iskren.io
Alternative contact email: admin@iskren.io
Address: 9521 Fontainebleau Blvd, unit 323, Miami FL 33172
Country: USA